Terms and conditions

Last updated: [09.06.24]

Please read these terms and conditions carefully before using the Fampy mobile application (the “App”) operated by Fampy (“us”, “we”, or “our”).

Acceptance of Terms

By downloading or using the App, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the App.

Data Collection and Use

By using the App, you agree to the collection and use of information in accordance with our Privacy Policy. Personal data such as names, email addresses, and phone numbers are collected to issue cards and manage allowances and expenses.

KYC Requirement

To order a card through Fampy, users are required to complete Know Your Customer (KYC) procedures. This involves providing necessary documentation as per legal and regulatory requirements.

Financial Transactions

By using the Fampy app, you agree to comply with all applicable laws and regulations regarding financial transactions. You are responsible for ensuring that all transactions made through the app are lawful.

Fees and Charges

Any fees or charges associated with the use of our services will be clearly outlined within the app. By using the app, you agree to pay any applicable fees and charges.

Disputes and Chargebacks

In the event of a dispute or chargeback related to a transaction, you agree to notify us promptly. We will investigate and attempt to resolve any disputes in accordance with our dispute resolution procedures.

User Conduct

You agree not to use the app for any unlawful or fraudulent purposes, including but not limited to money laundering, terrorism financing, or any other financial crimes.

Account Termination

Users have the right to delete their accounts and associated data at any time. To do so, please contact us at [email protected].

Security

We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. However, the absolute security of your data cannot be guaranteed.

Limitation of Liability

Fampy will not be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use the app, including but not limited to financial losses, data loss, or unauthorized access to your accounts.

Changes to Terms

We may update our Terms and Conditions from time to time. Any changes will be posted on this page and notified to users through the App.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at [email protected].

Crypto transactions are processed through Sebo Solutions